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Cliff Castle Casino and Hotel
Forging the key to business continuity
Cliff Castle Casino and Hotel needed a modern accounting to system to eliminate manual processes and paper-intensive recordkeeping. Outdated technology and processes were delaying audits and slowing down decision-making.
The Challenge
Cliff Castle was trying to manage cutting-edge gaming products with outdated, manual systems. It didn’t have access to real-time or historical player information. It took weeks to track down paper files during audits, and nearly as long to prepare month-end financial and performance data. Approval processes were manual, and they stalled if approvers were off-property or in meetings. Cliff Castle knew a modern accounting system could solve some of its biggest challenges — and produce some major wins.
The Solution
Cliff Castle picked Wipfli, a firm with deep tribal gaming experience, to implement an industry-specific version of Sage Intacct: CasinoEdge. Wipfli started with a thorough business process assessment to shore up gaps in department-level insight and eliminate manual workarounds. During implementation, Wipfli migrated Cliff Castle’s data and condensed the chart of accounts nearly 50%. The team also set up push-button templates to simplify revenue-audit journal entries and created mobile-friendly dashboards.
Wipfli’s project management made the implementation successful. They’re kind, knowledgeable and you can tell they care about us.
The results
With Intacct, purchasing approvals, journal entries and electronic check signatures are all automated, which saves Cliff Castle significant time — and keeps business flowing without interruption. Even during the COVID-19 pandemic, the team was able to complete closings and check runs from home. Monthly close takes two days instead of 10. And month-end data is available within minutes in clear dashboards with invoice-level drill-down capabilities. Audits are simpler. Every piece of information can be drilled into, extracted from Intacct and given to auditors with timestamped dates — no need to chase down paper copies.
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condensed chart of accounts
