Based in Green Bay, Konop Refrigeration distributes commercial refrigeration units and parts and offers an extensive repair and maintenance network that services all makes of self-contained refrigeration equipment. Originally founded in 1958, today the company has more than 1,800 network service professionals in the United States, Canada, and Puerto Rico and specializes in locating hard-to-find parts.
Situation
For some time, Konop Refrigeration relied on an outdated accounting software solution and spent thousands of dollars each year on updates and technical support to keep it operational. In addition to costs, the company also recognized that the software wasn’t able to support its current business needs and certainly wasn’t capable of supporting its changing needs into the future. After reviewing its year-end numbers, the company initiated a search for something better by contacting Wipfli.
Strategy
Wipfli promptly assessed Konop Refrigeration’s needs and introduced the company to QuickBooks Enterprise Solutions, the accounting software designed specifically for small to midsized businesses. The firm provided Konop Refrigeration with a demonstration of the solution’s functions, highlighting key features such as ease of use, cost-effectiveness, customizable reporting tools, and its ability to adapt to changing business demands.
With the solution selected, Wipfli then led Konop Refrigeration through the software transition. Wipfli:
- Planned and managed the implementation.
- Addressed and resolved network issues.
- Ensured proper setup and correct use of software.
- Created a direct interface between Konop Refrigeration and its key customers.
- Provided training to all users.
- Offered support as needed.
Benefits
With the user-friendly software in place, Konop Refrigeration has become much more efficient in its accounting functions. Invoices and purchase orders are generated with ease, and activities that once took hours to complete are now done in minutes. The new solution has also shaved days off month-end closings. In addition to greatly reducing the time needed to perform various functions, the company has substantially reduced its operational costs by at least 25%.
Konop Refrigeration also gained the ability to generate a variety of reports it couldn’t previously generate before, giving the company new access to information and timely insights into its financials.
