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Salesforce

Empower your employees to deliver connected experiences

Your customers expect connected, personalized experiences. In fact, 84% of customers say the experience a company provides is just as important as its products and services.

That’s why Salesforce offers solutions specifically designed to personalize customer experiences, connect systems and data, improve engagement and empower your employees.

Why Wipfli?

As a Salesforce-certified partner, Wipfli goes beyond implementation and product selection to help ensure you get the maximum return on your investment. Our team provides:

  • Salesforce consulting and implementation services.
  • Salesforce data and integration services.
  • Salesforce business process automation.
  • Salesforce support.

Work with Wipfli to combine the best in technology with smart business strategy, as well as to add to your sales pipeline, deepen customer engagement and increase efficiencies.

700+ Salesforce projects

 

86% of our clients convert to long-term managed services.

 

112 Salesforce certifications

 

5 out of 5-star rating from Salesforce clients

 

 

Salesforce consulting services

Wipfli helps you establish a clear understanding of the goals, requirements and scope of the project. This includes identifying your business objectives and user needs, defining the technical requirements and architecture and outlining the project timeline and budget by phases.

By doing so, we help align the project team and stakeholders on the goals and expectations of the project. A road map will define milestones, deliverables and timelines for each phase to help ensure the project stays on track and meets its objectives.

Industry-specific solutions: We provide tailored solutions for a range of industries — including construction, financial services and manufacturing — focusing on the unique challenges and opportunities within each sector. This helps ensure a streamlined and effective Salesforce implementation.

Wipfli also provides iPaaS solutions such as MuleSoft that bridge the gap between Salesforce and your legacy system — connecting applications, data and devices through a series of APIs.

Our implementation process is built to meet your needs.

  • Data migration and cleansing: Our team assists in migrating your existing data to the Salesforce platform, helping ensure data integrity and accuracy. We also offer data cleansing services to remove duplicates, correct inconsistencies, and enhance data quality. 
  • Custom application development: We develop custom Salesforce applications using Force.com, Lightning Components and other Salesforce development tools. Our team can create tailor-made applications to address your specific business needs and requirements. 
  • Analytics and reporting: We help you harness the power of Salesforce’s advanced analytics and reporting capabilities to gain valuable insights into your business operations. Our team can create custom dashboards, reports, and data visualization tools to enable data-driven decision-making. 
  • Compliance and security: We prioritize the security and compliance of your Salesforce implementation, helping ensure adherence to industry standards and regulations. Our team helps you navigate complex data protection requirements and safeguard your sensitive information. 
  • Salesforce integration: We specialize in integrating Salesforce with other enterprise systems, such as ERP, CRM or marketing automation platforms. Our team can help ensure seamless data flow and connectivity between Salesforce and your existing tools, enhancing overall efficiency and productivity. 
  • Training and support: To deliver seamless user adoption, we provide customized training sessions for your employees, covering key Salesforce functionalities and best practices. Our ongoing support services help you address challenges or issues that may arise post-implementation. 

Make sure Salesforce continues to work for you with Wipfli’s post-implementation support:

Managed services: We offer Salesforce managed services, where we take care of your Salesforce platform’s ongoing maintenance, support and enhancements. This allows your team to focus on core business activities while we help ensure your Salesforce instance remains optimized and up to date.

Health checks: We work with many organizations that have either self-implemented Salesforce or used another service provider, and it is time for a change. We work with the executive team to understand the growth strategies of the organization, we define the current state and we present a road map to maximize the value of your Salesforce investment. 

Salesforce products

Salesforce Marketing Cloud is designed to deliver personalized customer journeys. It gives you the power of predictive recommendations to identify the customers most likely to engage with you, and it lets you connect every interaction to create effective cross-channel campaigns.

Build relationships and manage leads with a single source of truth. Consolidate your tech stack and drive productivity with a single platform where AI and automation come standard.

Reduce costs and drive efficiency with Salesforce for Service by fostering one-on-one marketing relationships with your customers while automating service processes, streamlining workflows and finding topics to spark engagement.

Unite your marketing, sales, commerce, service and IT departments with this fully integrated CRM platform.

Harness the power of real-time data from any source to build a single view of your customers and take action across Customer 360 based on in-the-moment customer behavior with Genie.

Wipfli also provides iPaaS solutions such as MuleSoft that bridge the gap between Salesforce and your legacy system — connecting applications, data and devices through a series of APIs.

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Our perspective drives growth

For more than 90 years, Wipfli has used our unique perspective to deliver practical yet transformational solutions to our clients. Our integrated approach helps mitigate risk, optimize performance and accelerate growth.