Microsoft Dynamics® CRM 2016 & CRM 2016 Spring Release

This webinar was recorded on July 14, 2016. Click the Download button to watch the recording.  

View this on-demand webinar to learn more about what’s included in Microsoft’s new releases (CRM 2016 and CRM 2016 Spring Release) to receive an in-depth look at the exciting new features and enhancements.

In this webinar, we cover:

• Demonstration of what’s new with the Microsoft Dynamics CRM® 2016 Spring Release (subject to change prior to release):
  • Field service and scheduling
  • Project service
  • Improved portal integration
  • PowerBI enhancements
  • App-to-app deep linking
  • Mobility enhancements
  • Guided navigation capabilities
  • Voice of the Customer capabilities
  • Microsoft Word and Excel template enhancements
  • Social engagement enhancements
• Insights from Wipfli and other companies using CRM:
  • How to better leverage CRM
  • Visibility into Microsoft’s technology roadmap

Who should view this webinar:

Businesses that want to get more value from Dynamics® CRM or that are considering Dynamics® CRM, including:

• Executives and leaders who want their company to sell better and to wow their customers
• CRM business users in sales, marketing, and customer service
• IT leaders who administer and manage CRM