Success Story


Jewish Home and Care Center: Technology Project Management

Guiding a not-for-profit organization to the right investment decisions.

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The Jewish Senior Living Group is comprised of three outstanding choices for Jewish Senior Living; Jewish Home and Care Center, Chai Point Senior Living and Sarah Chudnow Community. The Jewish Home and Care Center is an independent, not-for-profit senior living community providing skilled nursing and rehabilitation services to its residents in Milwaukee, Wisconsin. The 160-bed facility is complemented by the organization’s Chai Point senior living community, which has 93 beds and serves independent and assisted living adults. Sarah Chudnow is a unique senior community offering a full continuum of living and care options in one location. There are 41 one-, two- and three-bedroom apartments for independent and assisted living; 25 studio and one-bedroom assisted living apartments; 9 studio apartments in the memory care center; and a 25-bed skilled nursing center providing rehabilitation services, long-term care, respite care and end-of-life care. The first Milwaukee Jewish Home was established in 1906. Today the facilities offer a continuum of senior living options, from lively independent living to comfortable long-term care.


The Jewish Home had been using a 19-year-old phone system for its administration and for residents’ use. While it was important to maintain reliable 911 capabilities, the limitations of the archaic system were becoming quite apparent. The organization knew it needed a new Voiceover Internet Protocol (VoIP) phone system but wanted to ensure it would make the smartest technology decisions. It hired Wipfli to help manage the product and vendor evaluation process.


Wipfli’s reliable experience with project management helped the Jewish Home first define its needs. The firm then guided the organization in developing the right criteria for product selection.

Thereafter, Wipfli provided complete project management, preparing the RFPs, managing the bids, and helping to interview vendors. Wipfli narrowed the field to three different products and three different implementation partners and participated in the various product demonstrations.


Wipfli’s expertise and the thorough information it collected allowed the Jewish Home to make a confident vendor and system selection. The organization was able to crystallize its current and future needs and ask the right questions during the selection process in order to select the right product. Because Wipfli managed the project and vetted the vendors, the client saved precious time and resources.

Today Jewish Home and Care Center, Chai Point and their residents enjoy a quality, state-of-the-art system that delivers faster capabilities and more efficient features and is far superior to the previous system. Knowing it has made its selection with the future in mind, Jewish Home recognizes the system will serve its needs even as the organization expands and technology changes.

With Wipfli’s project management expertise, Jewish Senior Living was able to make the wisest investment while maintaining its longstanding quality commitment to its residents.

Relationship Executive
Carrie Dawson, Information Technology Manager   |   Full Profile

Jewish Home and Care Center, Health Care

Gail Boerema, CFO

Wipfli’s project management process was far more system-oriented to help us find what would truly fit our needs now and into the future. Wipfli was also able to bring all the right vendors to the table. As a result, we were able to make a prudent technology investment without fear it (the technology) would be soon outdated.”